Here you will find the answers to frequently asked questions
Are all images possible?
Yes - generally everything is possible! Whether children's doodles, small and large works of art or illustrations. It is only important that it is a self-painted or self-designed image. #Please note that not all details can be embroidered 1:1. The image is reduced in size and thus sometimes somewhat simplified. On our many examples on Instagram you can get a closer picture of the implementation.
How large are the images embroidered?
The drawings are reduced in size and will be embroidered maximum 10 cm Special requests are of course welcome. #extra sausage
At what point is embroidered?
Classically, we embroider on the left side of the chest. But there is also the option to embroider in the middle, or a dedication on the back above the waistband. And as always:
All special requests simply by email to firstname.lastname@example.org
How do I find the right size?
All our products are unisex. You can find the size measurements in our size chart in the online store Please write us an email or call us if you are still unsure. We are happy to help you!
Can I return or exchange a "create your own" or "message me" product?
Unfortunately, this is not possible. All "create your own" - products are made individually for you and are unique with your personal drawing or message. They are therefore excluded from exchange
What will my shipment be sent with?
We ship our packages with Deutsche Post / DHL. We always recommend to choose insured shipping, because this gives a tracking number and your special gift / package can not be lost.